Terms of Service
At Idartsons Apparel Company, it’s our goal to make sure you are 100 percent satisfied with every order. That’s why we’re so upfront about all our policies and procedures. If you ever have a question about our shipping methods, customization options, security policies or other matters, we’re here to help and provide straightforward, simple answers to your inquiries. On this FAQ page, you’ll find quick answers to some of the most common customer questions. This lets you get the answers you need quickly so you don’t have to delay your order.
You can also get help ordering your products by checking out this page. We’ll walk you through everything from our production times to our shipping fees to make sure you know exactly what to expect when you order from us. If you ever have questions that aren’t answered here, you can always contact our customer service team for more information.
Shipping Policy
Delivery times are 10-14 Business Days.
We charge a flat rate of $5.00 for shipping
Policies & Procedures
We reserve the right to correct any incorrect pricing on our website.
F.A.Q.'s
We gladly accept American Express, Visa, Mastercard, Discover, Paypal and personal check or money order. Since most of our merchandise is custom made, we do charge the credit card as soon as the order is placed to insure a commitment from you. The Billing Information on your credit card will read: Idartsons.com.
When trying to track your order with our online system, please be aware that it only tracks packages that we ship via UPS. Packages that we ship via the U.S. Postal Service cannot be tracked online at this time.
Please also note that we do email you tracking information the day your order ships. It will include the tracking information, the method it was shipped and the estimated arrival date.
Please also be aware of our production times.
You can track your order here: http://www.idartsons.com/order-tracking.html
Unless otherwise noted, items sold by Idartsons Apparel Company are subject to sales tax in select states in accordance with the applicable laws of that state.
We collect sales tax in Georgia. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.
To find out if we do charge sales tax, enter your address and hit apply, if we are now collecting state tax in your area, it will compute this (Before your order is placed).
At checkout simply enter your coupon code and hit apply.
For your security, all credit card processing is done through PAYPAL’s secure server.
Also, our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Shopping, you are one of millions of users every year who choose us to shop with!
To provide you with the fastest service possible, once an order is in production, it cannot be cancelled. All orders are custom-made based on the customer’s instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Idartsons.com up to the point of cancellation. If we can cancel your individual order there will be a 25% processing/re-stocking fee charged for doing so.